Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    Dkd. Studio
    Clarence, NY
    Copyright © 2013-2019 Dkd. Studio. All rights reserved.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Dkd. Studio reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Dkd. Studio believes that customer conduct violates applicable law or is harmful to the interests of Dkd. Studio.

  • Privacy Policy
  • The use of personal information that you may submit to Dkd. Studio through this Web site is governed by the Dkd. Studio Privacy Policy.

  • Consumer Agreement

    Payment Procedures: You may purchase merchandise from this Web site by using PayPal or Credit Card Payment.  Dkd. Studio reserves the right to change its payment procedures at any time without prior notice to you.

    Standard Shipping & Handling Charges: All orders for items that are in stock are shipped within 7 business days after we receive your order, unless items are out of stock. We will notify you if your requested item is out of stock. Please provide the recipient's telephone number on all orders.

    Returns:  If you are dissatisfied with your purchase, please call us for return authorization – so we know your return is on its way.  A receipt is required, and returns must be made within 30 days.  Package your purchase safely and securely. We recommend shipping with insurance.  Returns will be assessed depending on the purchase in question. Custom orders are not returnable.

    Dkd. Studio

    P.O. Box 374

    Clarence, NY 14031

    Repairs:  If you need one of our pieces repaired please contact us for assistance. There may be a slight charge for repairs so please call beforehand to discuss the piece in question.

    Custom Orders: Custom orders may take up to 4-6 weeks to fulfill.  Remember, each piece is handcrafted to create a one-of-a-kind heirloom quality conversation piece especially designed just for you.  Our customers, always anxious, tell us it is definitely worth the wait!

    Handcrafted: Items received may vary slightly from the item pictured on this website.  This is due to the nature of handcrafted items, or changes in inventory purchased from other vendors (ie: gemstones).

    Satisfaction: We want you to be satisfied with your piece.  If, for any reason, you are not satisfied, please contact us.  We will do our best to meet your needs.

  • Sales Tax
  • Dkd. Studio charges sales tax to NYS residents for merchandise ordered on this Web site based on the Erie Country, New York State sales tax rate.

  • Store Hours
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